Huge power bill leaves Georgia residents worried

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The sticker shock that's accompanying local power bills continues Monday as customers tell us those high bills keep coming.

Kathy Brittle says she didn't do anything differently last month, but her bill tripled. She is a customer of NW Georgia EMC.

"It's about $150, no more than 200," says Kathy.

This time it was $659.

She shares a home with her husband and says together they have never used this much energy. "I have never seen a bill this high in my life," she says.

Related | North Georgia family forced to pay $750 electric bill

Kathy and her family are worried about staying warm and affording other necessities. They are choosing to live in the dark, only using lights they say are necessary.

Customers in Tennessee have also told us that they have seen high bills.

John Pless with EPB says that weather is the number one factor on utility bills.

"The average temperature this January is 35 degrees. Compare that to last January where the average was 48 degrees," says Pless.

Pless says that this year was also different than last because we had unusually cold weather that lasted a few weeks at a time.

"If you need to adjust your temperature, make those adjustments in two degree increments," says Pless.

The National Weather Service says that because of a chillier January, your heater had to work twice as hard to keep your home warm than it did last year.

EPB also says they have systems in place to help in the most expensive months like levelized billing.

The Salvation Army is helping low-income residents cover the costs of those high utility bills.

A spokesperson tells us right now the organization is very low on funding.

You can make a donation at their website.

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